True Health Support

How can we help?

Find quick answers about summit access, replays, accounts, and video playback.

Interim version · Updated September 6, 2026
01

Accessing your account

Use the Sign in link with the email address used when you registered or purchased a pass. After signing in, return to the Library and open any session included with your access level.

02

Summit passes

Free sessions are available without a paid pass. All Access unlocks the standard replay collection for the purchased summit. VIP access includes the standard collection plus sessions marked VIP Session.

03

Video troubleshooting

If a video does not begin, refresh the page, disable content-blocking extensions for this site, and confirm that your browser allows Vimeo playback. If the problem continues, send us the session title, device, and browser you are using.

04

Contact support

Email hello@truehealthsummits.com. Include the email attached to your account and the summit or session involved. Please do not send medical or payment-card information by email.

Need a hand?

Contact hello@truehealthsummits.com and we’ll point you in the right direction.